These inaccurate reviews cost us dearly, perhaps more than several subscriptions from the suppliers to Houzz. They really care about our work life balance. The perks of this job are huge too, in terms of holidays gifts and competition prizes. Being able to promote within the company is a huge perk. As long as you work for them they will work for you. The architects arranged the JCT with their recommended builder for 6 months claiming it would take 4 months with zero LD. Houzz is very transparent with everything, including the promotional ladder. 2 accidents, 2 floods on site, a complete lack of H&S. Many mistakes and errors in plans and the build. Our advanced widget gives you an opportunity to view detailed reviews with the user’s name, image and a link to your Houzz store page to get even more feedback. My experience was incomplete contrast to the reviews I read. REVIEWS Demonstrate your brand proof Expand the reach of Houzz reviews and add them on your web page. My experience is that I read the 5 star reviews on a local architect through Houzz and went with them because the reviews reassured us, we would be ok. Unfortunately, readers do not pay and so the real Houzz clients are the suppliers. I know suppliers pay Houzz for their presence, but readers need to be able to trust and have faith in the reviews they read on Houzz. Any negative reviews by clients don’t appear to be shown on the suppliers that have a presence on Houzz. Im concerned about the reviews on Houzz, may be inaccurate. In the meantime, I don’t have an account nor want an account with an organization with HORRIBLE customer service support. I see what you guys are trying to do, verifying if a person bought the item from your company or not. EDITED:I didn’t ask for account information. I have posted honest business reviews on Houzz only to have them removed by the business. Inability to connect with a customer who was not inquiring about an account but a product. Houzz site is bought and paid for by businesses. I still don’t have a clue about the product additions needed because of JAM A. Because of this issue, I will not be ordering from Houzz again as their customer service needs to exceed their prices and the customer expectations. UNACCEPTABLE AS I WAS MERELY TRYING TO FIND OUT MORE INFORMATION ABOUT THE PIECE I NEEDED. The frustration is that the lady, JAM A would not allow me to speak to a supervisor or would she talk about the product until she got my last 4 of my credit card. I didn’t ask to access an account and truthfully I don’t know if I made one. No problem, I called them to try to get more about the product and order, the customer service representative stated I needed to provide my last 4 of my credit card number to access my account. They didn't seem interested in understanding the challenges I was facing with the app.I called house today as I was informed that my vanity didn’t come with a side or backsplash. CONSĬustomer Service is awful and technical support seemed only interested in taking me through their pre-planned agenda. Getting started with the very basics of using the platform was fairly easy. Get the Best Home Design Ideas - Browse more than 25 million high-resolution photos of home interiors and exteriors. Whether you’re building, remodeling or decorating, Houzz has you covered. It has most everything we need from an proposal/invoicing/client database side. Collect Reviews from Homeowners Like You Read through the reviews of other homeowners before ever hiring a professional to help with your project. Pros: Love the ease of use - its a very intuitive software on the whole. I've reached out to my contact at Houzz to get this resolved and I am now being ignored.The fees charged to us need to be refunded immediately. 1 app for improving and designing your home. With over 1 million home professionals on Houzz, you’ll easily find the trusted professional for your next project. The way Thumbtack operates is similar to Porch in that homeowners post their projects and contractors are able to. I reported the error and it was corrected in March of 2023 but Houzz has refused to issue us a refund for the charges that should never have happened. Thumbtack Overview Pros and Cons Reviews. On HouzzPro’s side of things, the system was never updated and we were charged for services, that we did not agree to, in January and February of 2023. However, we were assured that we would not be renewed in December of 2022. Though we disagreed, we accepted it as it was part of the terms of service. At that time we were told that we still had to pay for the entirety of 2022. Houzz is an amazing platform that connects homeowners with professionals who would carry out projects related to house decoration, remodeling, and improvement. Awful.We signed up for the service in January of 2022 and notified HouzzPro in February 2022 (in writing via email) that we were not happy with the service and did not want to continue service.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |